[Jan-2023] Pass Salesforce Sales-Cloud-Consultant Exam in First Attempt Guaranteed!
Full Sales-Cloud-Consultant Practice Test and 195 unique questions with explanations waiting just for you, get it now!
NEW QUESTION 67
Universal Containers has three sales divisions: hardware, software and consulting. Hardware and software division follow ten steps sales process. The consulting division follow eight step division processes and does not use the prospecting or perception analysis stage during the sales cycle. Which solution should a consultant recommend to meet this requirement? Choose 3 Answers
- A. Create separate stage fields.
- B. Create separate page layout.
- C. Create sales process.
- D. Define stage picklist values.
- E. Create the record types.
Answer: C,D,E
NEW QUESTION 68
While designing a Contact Center, which two solutions can be used to enable to manage multiple cases at the same time? Choose 2 answers
- A. Social Customer Service
- B. Interactive Voice Response
- C. Live Agent
- D. Computer Telephone Integration
Answer: A,C
NEW QUESTION 69
Cloud Kicks wants to be able to forecast revenue on a quarterly basis. Which date field should the Consultant recommend to ensure accurate forecasting?
- A. The last modified date on the Opportunity
- B. The created date on the Opportunity
- C. The close date on the Opportunity
- D. The converted date on the Lead
Answer: C
NEW QUESTION 70
Universal Containers has launched an initiative to increase the number of leads being qualified each week, the
number of activities being created for each opportunity, and the opportunity win rate. The Vice President (VP)
of Sales would like to receive a daily update on the progress being made towards these goals. What solution
should a consultant recommend to accomplish this?
- A. Build a joined report to show the lead, Activity and Opportunity information, scheduled it to email daily
to u VP of sales. - B. Build three reports for the lead, activity, and opportunity information; add them to a dashboard to be L-'
emailed daily to the VP of Sales. - C. Build three reports for the lead, activity, and opportunity information; have them automatically refreshed
U daily. - D. Build a custom report type to display lead, activity, and opportunity information; have the VP of Sales
'-' follow the report on Chatter.
Answer: A
NEW QUESTION 71
Cloud Kicks is expanding to international markets. Sales reps are unable to find specific products in the international price book.
Which two steps should the consultant take to resolve this issue?
Choose 2 answers
- A. Activate the products
- B. Add the products to the price book.
Answer: A,B
NEW QUESTION 72
Cloud Kicks (CK) uses a sales model where pre defined groups of reps work collaboratively on Accounts. Each group is also responsible for specific Accounts. CK has organization wide default access set to Public Read/1 for Accounts. CK discovered this caused issues with data quality where reps edited Accounts outside their scope responsibility. CK wants to allow reps to view any Account, but restrict editing to only reps who are responsible for those specific Accounts.
Which two steps should a consultant recommend to allow reps to continue to collaborate while eliminating incorrect edits?
Choose 2 answers
- A. Create an Account sharing rule to grant Read/Write access to all Accounts.
- B. Enable Account Teams to allow owners to grant Read/Write access.
- C. Change Account organization-wide defaults to Private.
- D. Change Account organization-wide defaults to Public/Read-Only.
Answer: B,D
NEW QUESTION 73
Who is most interested in seamless migration?
- A. Sales/Marketing Managers
- B. Sales Reps
- C. IT
- D. Sales/Marketing VP
Answer: C
NEW QUESTION 74
Who can benefit from the Quotes feature? (Select all that apply)
- A. An Administrator who wants to manage quoting in Salesforce
- B. A customer who wants to get a quote from Salesforce
- C. A sales rep who wants to create and email a PDF quote from Salesforce
Answer: A,B,C
NEW QUESTION 75
Which two processes should be recommended to track campaigns that influence won opportunities? Choose 2 answers
- A. Have representatives populate a field on the opportunity record with the dollar amount of the expected revenue from the campaigns that influenced the opportunity.
- B. Automatically add child campaigns of the primary campaign source if the child campaigns have an end date that falls before the opportunity close date.
- C. Add campaigns to opportunities when the campaign is related to a contact that is assigned a contact role on the opportunity prior to the close date
- D. Have the administrator specify a time frame that limits the time a campaign can influence the opportunity after the campaign first associated date and before the opportunity created date.
Answer: A,D
NEW QUESTION 76
Cloud Kicks is a large global company. The week of global training falls on a holiday week for the European region of the office on holiday.
Which best practice should the Consultant recommend to overcome this obstacle?
- A. Talk to the manager of that region and tell them how important training is and that they should come.
- B. Run the training as planned and record it so the other users can watch the video.
- C. Set up training session for just European region and run the scheduled training.
- D. Move training for all users to the following week and communicate the change.
Answer: C
NEW QUESTION 77
5 steps to running your campaigns in Salesforce CRM?
Answer:
Explanation:
1. Plan campaigns
2. Create campaigns
3. Execute campaigns
4. Track responses
5. Measure campaigns
NEW QUESTION 78
CORRECT TEXT
What are some use cases for using Sites?
Answer:
Explanation:
Create
an event site; Advertise upcoming events, such as grand openings, launches, or sales kick-offs on a public event site Promotenew products-Launch new products into the market with a promotional website that helps drive sales Publish a support FAQ-Provide helpful information on a public website where customers can viewsolutions to their issues Create microsites and landing pages-Create temporary landing pages or targetedmicro sitesfor marketing c
NEW QUESTION 79
CORRECT TEXT
When multiple currencies are enabled how are currency fields calculated?
Answer:
Explanation:
1. Every record has a currency field that determines the currency type for amounts in that record.
2. All currency amounts display in the records currency and are also converted to the personal currency of the record owner based on conversion rates (entered by administrator) For example, if you do business with Acme, Inc., a Germancompany, you can set the Currency field in the Acme, Inc. accountto "EUR - Euro." Amounts such as Annual Revenue will display in eu How does territory management differ to role hierarchies?
NEW QUESTION 80
The VP of sales at Cloud Kicks wants the sales team to use the Salesforce mobile app to complete their tasks.
The sales team needs to create and edit leads, contacts, and opportunities with ease.
Which two features should the consultant recommend for the sales team to use?
Choose 2 answers
- A. Mobile Smart Actions
- B. Einstein Activity Capture
- C. Quick Actions
- D. Lightning Mobile Component
Answer: A,C
NEW QUESTION 81
Why are profiles important when managing security of records? (Select all that apply)
- A. Profiles manage data visibility based on where users are placed
- B. When custom applications are installed or created, you can manage access at the profile level. C.
Profiles define a user's permission to perform different functions within Salesforce. - C. Profiles allow users Read permission only. To allow Create, Edit, or Delete permissions, an admin must
change the default setting.
Answer: A,B
NEW QUESTION 82
Universal Containers is looking to reduce the volume of calls into their Product Contact Center. Which three features should a Consultant recommend? Choose 3 answers
- A. Field service
- B. Chatter questions
- C. Communities
- D. Public knowledge
- E. Macros
Answer: B,C,D
NEW QUESTION 83
What can a user with a Chatter External User profile do?
Answer:
Explanation:
The user can only log into Chatter and access groups they've been invited to and interact with members of those groups.
NEW QUESTION 84
Cloud Kicks wants to utilize Opportunities to report and track subscriptions to its Shoe of the Month club. Subscribers can make a single payment or pay weekly, monthly, or quarterly.
Which solution should the consultant recommend to meet the requirement?
- A. Enable schedules on the Product object.
- B. Configure assets with a lookup to the Opportunity object.
- C. Activate schedules on the Opportunity object.
- D. Implement contracts with a lookup to the Opportunity object.
Answer: A
NEW QUESTION 85
Cloud Kicks has 300K Account records and 16M Invoices. These were within a custom object in a master-detail relationship with the Account. Each Account record takes a long time to display because of the Invoice related list's lengthy rendering time. What should the Consultant do to solve this issue?
- A. Enable "Load Individual Component Separately" at the Lightning record page of the Account object, as this will allow Account details to render while Invoice related list data will be visible after querying details from Invoices.
- B. Enable indexing on all the fields visible on the related list of Invoices, as this will allow the related list to load faster.
- C. Enable the "Separate Loading of Related Lists" setting from User Interface Settings, as this will allow the Account detail to render while the Invoice related list data will be visible after querying details from Invoices.
- D. Raise a case with Salesforce to enable Fast Loading of the related list of Invoices, as this will help to render Account details faster.
Answer: C
NEW QUESTION 86
What is a consideration when implementing Advanced Currency Management? Choose 3 answers
- A. The converted amount of an opportunity uses dated exchange rates based on the close date of the '-' opportunity.
- B. Advanced currency management dated exchange rates are automatically updated on a monthly basis
- C. Currency roll-up summary fields from opportunity products to an ortunity use the dated exchange rate
- D. Advanced currency management can be enabled or disabled in the organization under the company '-' profile if needed.
Answer: A,C,D
NEW QUESTION 87
Cloud Kicks recently completed an implementation of Sales Cloud. CK has trained its users to use the Salesforce Mobile app to access Salesforce from their mobile devices and wants to determine how often the Salesforce Mobile app is being used. What should the consultant recommend?
- A. Open a case with Salesforce
- B. Create a custom report type between users and Mobile activity
- C. Create a custom report type between users and Identity Event Logs
- D. Use the lightning Usage app to view Mobile activity
Answer: D
NEW QUESTION 88
During the planning stage of a project, what customer information should be requested to ensure requirements are successfully gathered? Choose 3 answers
- A. List of stakeholders with roles and titles
- B. List of required objects and fields
- C. Key reports from the current system
- D. Organizational chart with titles
. Company financial information
Answer: B,D
NEW QUESTION 89
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