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Salesforce Certified Sales Cloud Consultant certification is highly valued in the industry and is recognized by employers worldwide. Salesforce Certified Sales Cloud Consultant certification demonstrates that the candidate has the skills and knowledge required to implement, configure, and manage the Salesforce Sales Cloud solution. Salesforce Certified Sales Cloud Consultant certification also indicates that the candidate is committed to continuous learning and professional development, which is essential in today's fast-paced business environment.
To prepare for the Sales Cloud Consultant certification exam, candidates can take advantage of a range of resources provided by Salesforce, including training courses, study guides, and practice exams. These resources can help candidates develop a deep understanding of the Salesforce Sales Cloud platform, as well as the best practices for configuring and customizing Sales Cloud solutions.
To become a Salesforce Sales-Cloud-Consultant certified, candidates must pass the Sales-Cloud-Consultant certification exam, which comprises 60 multiple-choice questions that must be completed within 105 minutes. Sales-Cloud-Consultant exam is computer-based and held at authorized testing centers worldwide. The Salesforce Certified Sales Cloud Consultant certification is valid for two years, after which individuals need to recertify to maintain their certification.
NEW QUESTION # 133
UC is deploying the Sales Cloud to 500 sales users. The implementation team is planning an end user support plan for the first week of the implementation. Which item should be included in the plan? (Choose 2 answers)
- A. Process for users to report issues
- B. Meeting schedule to review open issues and escalations
- C. Communication to customers about potential issues
- D. 24-7 support from the IT team
Answer: A,B
NEW QUESTION # 134
UC requires that account plans be created for all accounts. The account plans have been set up as a custom
object with a lookup relationship. The sharing model is private for account plans. UC would like to assign the
same access to the account plan record as to the associated account. What solution should a consultant
recommend for these scenarios?
- A. Apply manual sharing to the account owner after each account plans record is created.
- B. Modify the account plans object to be in a master-detail relationship with accounts.
- C. Create sales team users with read access to the account plans object.
- D. Create a trigger on account plans that adds a manual share automatically to the account owner.
Answer: B
NEW QUESTION # 135
Cloud Kicks sales representatives are allowed to negotiate up to a 5% discount for the Shoe of the Month dub.
Regional sales managers (RSMs) must approve discounts greater than 5%. Regional vice presidents (RVPs) also must approve discounts greater than 10%.
Which two steps should a consultant recommend to satisfy these requirements7 Choose 2 answers
- A. Create a two-step Approval Process with the RSM and RVP as approvers.
- B. Use Process Builder to automatically submit approvals over a 5% discount.
- C. Create two Approval Processes, one with the RSM and one with the RVP.
- D. Use Process Builder to send an approval Task and email to the RSM and RVP.
Answer: A,C
NEW QUESTION # 136
A business requirement specifies that opportunities with a discount between 10% and 25% must be approved by the Regional Sales Manager (RSM). Which approach addresses the business requirement?
- A. Create an approval step and workflow rule to create a task for the RSM.
- B. Create a workflow task and email notification to the RSM.
- C. Change the owner of the opportunity to the RSM upon save.
- D. Create an approval step with the RSM as the approver.
Answer: D
NEW QUESTION # 137
What is the capability of Data.com Clean? (3 answers)
- A. Select account, contact, and lead records from a list, and clean them all at once
- B. Accounts must be cleaned before cleaning Contacts, and Leads can either be cleaned before or after
- C. Configure and run automated Clean jobs to flag field value differences on Salesforce records, fill blank fields, overwrite field values
- D. Manually compare individual Salesforce records side by side with matched Data.com records, and update Salesforce records field by field
- E. Data.com can be used on both Normal and Person Accounts
Answer: A,C,D
NEW QUESTION # 138
Multiple sales reps work together to close opportunities at Good Kicks. Management needs to know how much each sales nap receives on opportunities they dose to maintain accurate quota reports.
Which solution should a consultant recommend to meet the requirement?
- A. Enable Opportunity Spats and add the Opportunity Splits related list to Opportunity page layouts.
- B. Create custom fields on the Opportunity object for sales reps to enter a credit percentage.
- C. Enable Opportunity Team Selling and create a report grouped by Opportunity team member.
- D. Set the organization-wide sharing default for the Opportunity object to Private.
Answer: A
Explanation:
Opportunity Splits allow users to divide credit for an opportunity among multiple sales reps who contribute to closing it. Users can specify how much revenue or quantity each sales rep receives from an opportunity, either as a percentage or an amount. Opportunity Splits can be enabled from Setup, and they require that Opportunity Teams are also enabled. Users can then add or edit Opportunity Splits from the Opportunity Splits related list on Opportunity page layouts.
NEW QUESTION # 139
Universal Containers contact center would like to measure and communicate case escalation rates to management. Which solution should a consultant recommend to meet this requirement?
- A. Create a case report with a custom summary formula to calculate the percentage of escalated cases
- B. Create a bucket field on a report to calculate the percentage of escalated cases
- C. Create a daily snapshot report of all cases and calculate percentage of escalated cases
- D. Create a formula field on the case record to calculate percentage of escalated cases
Answer: B
NEW QUESTION # 140
Northern Trail Outfitters has Advanced Currency Management enabled and needs report that span time periods when the exchange rate was different. What is the converted amount based on this scenario?
- A. On exchange rates that use the most current entry
- B. On exchange rates that use the oldest entry
- C. On exchange rates entered in the opportunity
- D. On the historical exchange rate associated with the close date
Answer: D
NEW QUESTION # 141
The finance department of UC is noticing a decline in profitability, which they attribute to an excessive number of Discounts on opportunities. What can the finance department do to monitor and control opportunity discounting? Choose 2 answers
- A. Run a report on opportunities showing list price and discounted price.
- B. Ensure that sales management approves discount requests for each opportunity.
- C. Limit the number of discounted products that can be added to an opportunity.
- D. Create a custom roll-up field to calculate the average product discount for each customer.
Answer: A,B
NEW QUESTION # 142
Joe is the record owner of a Lead. A Lead sharing rule has been defined so that leads owned by Joe are shared with public group called 'Joe's Team'. When the Lead is converted to an Account, Contact, and Opportunity, who will have access to these records assuming that a private sharing model in place on these objects and there are no sharing rules defined for these objects?
- A. Joe, all members of the public group, Joe's Team, and anyone above any group member in the role hierarchy will be able to access the three records.
- B. Joe and anyone above him in the role hierarchy will be able to access the three records
- C. Joe will be the only person who will be able to access the Account, Contact, and opportunity records.
- D. Joe, all members of the public group, and Joe's Team will be able to access the three records
Answer: D
NEW QUESTION # 143
CORRECT TEXT
How would you enforce a lead to enter their phone number via web-to-lead?
Answer:
Explanation:
Use
Java Script on the web to lead form to enforce entry of this data.
NEW QUESTION # 144
Cloud Kicks has a private sharing model on Accounts. Account executives need to ensure that specific users can qualify marketing Opportunities on their Accounts. There can be different users for a given Opportunity. Sales management needs to report on which users are assigned to Opportunities.
What should the consultant recommend to the account executives?
- A. Share Accounts with specific users and their respective teams.
- B. Add specific users as Opportunity team members with a role that grants Read/Write access
- C. Share Opportunities with specific users by granting Read access to Opportunities in their portfolio
- D. Add specific users as Account team members with a role that grants Modify All access.
Answer: B
NEW QUESTION # 145
Cloud kicks sells online subscription for its leading shoe of the month club. Customers can make a single payment or setup a weekly and monthly or quarterly. Cloud kicks wants to use opportunities to track and import on the subscription deals.
What should a consultant recommended to meet this requirement?
- A. Use contacts with lookup to the opportunity object
- B. Use assets with lookup with opportunity object
- C. Enable schedules on the opportunity object
- D. Enable schedules on the product object
Answer: D
NEW QUESTION # 146
Which of the following is a typical challenge for a sales organization? (Select all that apply)
- A. Improving sales rep productivity
- B. Poor customer satisfaction
- C. Complete visibility
- D. Optimizing lead management
- E. Drivingmore business
Answer: A,C,D
NEW QUESTION # 147
The sales director at Cloud Kicks wants to ensure, on the creation of Contacts for an existing Account, that the mailing address of a contact is the same as the shipping address of the parent Account based on the postal code. Which solution should the Consultant suggest to meet this requirement?
- A. Create a Validation rule on the Contact object to validate the ShippingPostalCode of the contact with the MalingPostalCode of the account.
- B. Create a Validation rule on the Account object to validate the MalingPostalCode of the contact with the ShippingPostalCode of the account.
- C. Create a Validation rule on the Contact object to validate the MalingPostalCode of the contact with the ShippingPostalCode of the account.
- D. Create a Validation rule on the Person Account object to validate the MalingPostallCode of the contact with the ShippingPostalCode of the account.
Answer: C
NEW QUESTION # 148
During the Cloud Kicks Deploy phase, end users are complaining that they have a new system to log into, and it's holding up training.
What is the likely cause of these complaints?
- A. A training plan was not made during the Validate phase and buzz was not generated during the Design and Validate phase.
- B. A communication plan was not designed during the Plan phase and buzz was not generated during the Deploy phase.
- C. Cloud Kicks did not gain buy-in during the Design phase and the solution was not designed.
- D. Cloud Kicks did not gain buy-in during the Analyze phase and they did not build buzz during the Build and Validate phase.
Answer: B
NEW QUESTION # 149
You have an Opportunity in the Value Proposition stage, for an amount of $1,000 that has a 50% Probability
of closing. If all goes well, and this Opportunity closes, how much revenue will be realized?
- A. $1,000
- B. $500
- C. $750
Answer: A
NEW QUESTION # 150
Universal Containers requires its sales representatives to go through an internal certification process to sell certain groups of products. What could be done to prevent a sales representative from adding these products to opportunities if they are not certified to sell them? Choose 2 answers
- A. Use a validation rule on products marked as requiring certification to prevent them from being added to an opportunity.
- B. Use a validation rule on opportunity products to prevent them from adding products marked as requiring certification if they are not certified.
- C. Use a criteria-based sharing rule on products marked as requiring certification to only share the products to users who are certified.
- D. Use a separate price book for the products requiring certification and only share the price book to users who are I-I certified.
Answer: B,C
NEW QUESTION # 151
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