Cisco Certified Support Technician (CCST) IT Support (100-140 Korean Version): 100-140 Exam

"Cisco Certified Support Technician (CCST) IT Support (100-140 Korean Version)", also known as 100-140 exam, is a Cisco Certification. With the complete collection of questions and answers, PrepPDF has assembled to take you through 649 Q&As to your 100-140 Exam preparation. In the 100-140 exam resources, you will cover every field and category in CCST Certification helping to ready you for your successful Cisco Certification.

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  • Exam Code: 100-140
  • Exam Name: Cisco Certified Support Technician (CCST) IT Support (100-140 Korean Version)
  • Certification Provider: Cisco
  • Corresponding Certification: CCST
  • Updated: Jun 18, 2026
  • No. of Questions: 649 Questions & Answers with Testing Engine
  • Download Limit: Unlimited
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Cisco 100-140 Korean Exam Syllabus Topics:

TopicDetails
Topic 1
  • Operating System and Application Issues: This part targets an Operating System Support Specialist and addresses resolving Windows and macOS issues, such as display settings, updates, permissions, power management, and data backup using cloud tools. It covers troubleshooting mobile device problems on iOS and Android operating systems and provides an understanding of virtualization and cloud concepts including major providers and virtual machines. This section also covers resolving common application issues like installation and security concerns.
Topic 2
  • Job Roles: This section evaluates an IT Support Technician’s ability to use remote access tools (such as Remote Desktop, Cisco Webex, and TeamViewer) to assist users and perform support activities. It also includes utilizing troubleshooting tools and resources, such as AI research, search engines, technical forums, and knowledge bases, while being aware of ethical, privacy, and security considerations related to AI and other technologies.
Topic 3
  • Common Threats and Prevention: This domain measures the knowledge of an IT Security Support Technician and covers recognizing end-user security threats including phishing, malware, and unauthorized access attempts. It emphasizes basic investigation steps, helping users run malware scans, promoting strong password practices, understanding social engineering tactics targeting help desk roles, and the importance of company policies and confidentiality guidelines to protect sensitive data.
Topic 4
  • Hardware Uses: This domain targets a Desktop Support Technician and focuses on following basic safety procedures related to electrical shock, ESD, and fire hazards. It involves assisting users in locating information about devices including hardware specs and network details using Windows and macOS tools. It covers identifying and understanding various ports and cables, installing and upgrading desktop components like RAM and storage, and troubleshooting common hardware issues while managing driver and firmware updates.

Reference: https://www.cisco.com/site/us/en/learn/training-certifications/exams/ccst-it-support.html

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