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Network Appliance NetApp Hardware Support Engineer Professional Sample Questions:

1. A customer wants to minimize downtime while replacing a failed NVRAM battery in a dual- controller HA pair. Which operational state is REQUIRED before beginning the replacement?

A) Giveback operations should be completed or controlled properly
B) Disk ownership must be removed manually
C) The impaired node must remain powered off for 24 hours
D) Storage failover must be disabled permanently

2. A NetApp node fails to boot and displays repeated boot-loop behavior after hardware maintenance. Which troubleshooting step should be performed FIRST?

A) Reset all cluster licenses
B) Verify recently installed FRUs and cable seating
C) Replace every disk in the shelf
D) Destroy the root aggregate

3. Which two statements regarding drive 1.2.3.L1 are true? (Choose two.)

A) The drive is in shelf 2.
B) The drive is in bay 3.
C) The drive is in bay 2.
D) The drive is in shelf 1.

4. After a panic, the customer asks you to explain the error "watchdog timeout." Which explanation would be appropriate?

A) An optional component included with Active IQ Unified Manager.
It notifies a user if watchdog fails to reach the storage system within a certain period.
B) An optional software that monitors system performance.
An overloaded system fails to reset the watchdog and watchdog induces a system panic.
C) A service that detects and recovers from computer malfunctions.
A hardware or software error prevents update of watchdog and it induces a system panic.
D) A service that monitors network activity and protects data.
A watchdog induces system panic to protect data if malicious activity is detected.

5. Which command can you use to confirm successful completion of an ONTAP upgrade?

A) cluster image show-update-progress
B) system controller sp upgrade show
C) system node upgrade-revert upgrade-task -node <nodename> -version <ontap Version>
D) job show -jobtype upgrade

Solutions: