[Nov 12, 2024] Latest Questions Advanced-Administrator Guide to Prepare Free Practice Tests
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NEW QUESTION # 77
Universal Containers wants to assign a task due date on one of two fields. Estimated Shipping Date or Client Need By Date, which is further in the future.
Which two combined automation tools should the administrator use to create the task record and assign based on date criteria?
Choose 2 answers
- A. Configure a workflow to create the task.
- B. Make a Process Builder to create the task.
- C. Design an approval process to capture the furthest date.
- D. Create a formula capture the MAX date.
Answer: B,D
Explanation:
Two combined automation tools that the administrator can use to create the task record and assign based on date criteria are:
* Create a formula field to capture the MAX date. A formula field is a custom field that calculates a value based on other fields or expressions. In this case, a formula field can be used to capture the maximum value between Estimated Shipping Date and Client Need By Date fields and store it as a date value.
* Make a Process Builder to create the task. A Process Builder is an automation tool that allows you to create processes that perform actions based on certain criteria. In this case, a Process Builder can be used to create a task record when a certain condition is met and assign its due date based on the formula field value.
The other two options are incorrect because:
* An approval process is an automation tool that allows you to route records for approval based on certain criteria and approval steps. It does not create or assign tasks based on date criteria.
* A workflow rule is an automation tool that allows you to perform actions based on certain criteria and evaluation time. It does not create or assign tasks based on date criteria.
References: https://help.salesforce.com/s/articleView?id=sf.customize_functions.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.process_overview.htm&type=5
NEW QUESTION # 78
What should the administrator consider before enabling Person Accounts?
- A. Person Account and Business Accounts cannot be in the same sharing model.
- B. Person Account requires less data storage.
- C. Person Account cannot be disabled.
- D. All standard Account news can be converted to Person Account field.
Answer: C
Explanation:
Person Account cannot be disabled is something that the administrator should consider before enabling Person Accounts. Person Accounts are a special type of accounts that allow storing information about individual people who are not associated with an organization or business account. Once Person Accounts are enabled, they cannot be disabled or removed from the org without contacting Salesforce support
NEW QUESTION # 79
Managers wants to view a dashboard report without logging in to Salesforce and have the data sent via email weekly.
- A. Create Joint Report
- B. Create Dynamic Dashboard
- C. Create an analytical snapshot weekly
- D. Create a report and dashboard from that report and schedule a weekly refresh and set an email to be sent to the manager
Answer: D
NEW QUESTION # 80
Which two should an administrator consider when enabling Territory Management? Choose 2
- A. Users can only be members of one territory at a time.
- B. It limits the type of forecasting that can be used.
- C. Territory hierarchy must match the organization's role hierarchy.
- D. Sharing for accounts, contacts, opportunities, and cases are impacted.
Answer: B,D
NEW QUESTION # 81
Cloud Kicks (CK) has a filed called Shoe Type Preference, CK,s product team wants to see a report that groups specific picklist values together into the one of two lists.
What functionality should the administrator use to fulfill the team's request?
- A. PREVGROUPVALUE
- B. Bucket field
- C. Matrix Report
- D. Summary Formula
Answer: B
Explanation:
Bucket field is a feature that allows administrators to group report values into categories without changing the data in Salesforce. Bucket field can help simplify reports and charts by reducing the number of values displayed and summarizing data based on criteria such as ranges or groups. Bucket field can be used to group specific picklist values together into one of two lists
NEW QUESTION # 82
Users report they are getting an Apex trigger error when they try to save a specific Account record.
How could an administrator collect more information about the processing for that record?
- A. Enable debug Logging for the user.
- B. Activate debug logging for the Apex trigger.
- C. Review the Setup Audit Trail
- D. Create a Flow with a fault connector.
Answer: B
NEW QUESTION # 83
Cloud Kicks has a very large knowledge base in Salesforce, Service reps are having a hard the finding the most reviewing articles because there are too many search results.
What should the administrator do to help service reps quickly narrow down the number of articles?
- A. Implement and configure Data Categories.
- B. Delete and remove old Knowledge articles.
- C. Activate and configure Einstein Search.
- D. Update Knowledge to auto-search the case's subject.
Answer: A
Explanation:
Data Categories are a way to organize and classify knowledge articles into a hierarchical structure based on topics or criteria. Data Categories can help service reps quickly narrow down the number of articles by filtering or browsing by category. Data Categories can also be used to control the visibility and access of articles for different users or roles.
NEW QUESTION # 84
Universal Containers has a workflow rule that sends an email alert to the VP of Sales when a large deal is won.
The VP is reporting that these emails are NOT being delivered.
Which two tools should be used to determine the problem? (Choose two.)
- A. Email log
- B. Workflow monitor
- C. Debug log
- D. System audit trail
Answer: A,C
NEW QUESTION # 85
An administrator would Like to know If any other administrators or delegated administrators are using the Log In As a User feature.
Where the administrators should are using the Log in As a User feature.
- A. Login History
- B. Grant Account Login Access
- C. Connected App Usage
- D. Setup Audit Trail
Answer: B
NEW QUESTION # 86
After an Administrator has refreshed a sandbox, what behavior should users expect to see in the sandbox?
- A. Metadata changes since the last refresh will be added to the existing information m the sandbox
- B. Users in the sandbox that do not exist in production will no longer exist in the sandbox.
- C. Users in production will now be able to receive emails sent out from the sandbox.
- D. All new data since the last refresh will be added to the existing information in the sandbox
Answer: D
NEW QUESTION # 87
Which two statements are true regarding Salesforce Customer Community members? (Choose two.)
- A. They use the Ideas tab to submit, comment on, and vote for ideas
- B. Their reputation levels must be the same across all communities of which they are members
- C. They must belong to a company's internal community to participate in Chatter collaboration
- D. They find crowdsourced answers and Knowledge articles to resolve a support issue
Answer: A,D
NEW QUESTION # 88
A user accidentally created a duplicate opportunity and is unable to delete the duplicate record.
What should an administrator do to troubleshoot this issue?
- A. Advise the user to mark the duplicate opportunity Closed Lost and keep it in the system.
- B. Change the user's profile to System Administrator so they have full permissions to delete object records.
- C. Check the user profile permissions on the Opportunity object to see if they have permission to delete.
- D. Run a report of all opportunities to identify other possible duplicates.
Answer: A
NEW QUESTION # 89
The administrator at Cloud Kicks (CK) is troubleshooting why users are missing expected email alerts from an automated process. The investigation shows that CK is hitting its daily limit.
What should the administrator review to resolve the issue?
- A. Notification Delivery Settings
- B. Email Logs
- C. HTML Email Status Report
- D. Outbound Messages
Answer: B
Explanation:
Explanation
Email logs provide information about email delivery, such as the sender, recipient, date and time, delivery status, and any error messages. The administrator can use email logs to troubleshoot why users are missing expected email alerts and identify which emails are hitting the daily limit. References:
https://help.salesforce.com/articleView?id=email_logs.htm&type=5
NEW QUESTION # 90
The director of sales wants to make sure that every opportunity has either a sales engineer or an account executive assigned to the deal.
How should the administrator meet this requirement?
- A. Require the Sales Engineer and the Account Executive lookup fields on the page layout.
- B. Assign a task to the owner if an opportunity is created without one of these fields filled out.
- C. Write a validation rule that checks if the fields are blank and require that one of them of completed in order to save the opportunity.
- D. Create a different record type for deals with Sales Engineers and deals with Account Executives to capture one or the other.
Answer: C
Explanation:
Explanation
A validation rule can enforce data quality by preventing users from saving records that do not meet certain criteria. In this case, the validation rule can check if both the Sales Engineer and the Account Executive lookup fields are blank, and display an error message if so. This way, the director of sales can ensure that every opportunity has either a sales engineer or an account executive assigned to the deal. References:
https://help.salesforce.com/s/articleView?id=sf.validation_rules_overview.htm&type=5
NEW QUESTION # 91
On the Contact record, if a contact has the value of 'CEO' in the Title field, the administrator wants to require the users to also put a phone number in the Phone field.
What formula should the administrator put in the Error Condition Formula of a validation rule to enable this?
- A. Title = 'CEO' && ISBLANK(Phone)
- B. Title = 'CEO' && NOT(ISBLANK(Phone))
- C. Title <> 'CEO' && ISBLANK(Phone)
- D. Title <> 'CEO' && NOT(ISBLANK(Phone))
Answer: A
Explanation:
The error condition formula of a validation rule should return TRUE when the validation rule should fire and display an error message. In this case, the validation rule should fire when the Title field has the value of
'CEO' and the Phone field is blank. The formula Title = 'CEO' && ISBLANK(Phone) returns TRUE when both conditions are met, and FALSE otherwise. References:
https://help.salesforce.com/s/articleView?id=sf.fields_useful_field_validation_formulas.htm&type=5
NEW QUESTION # 92
The Sales Manager at Universal Containers would like a dashboard to view each of the sales representative's opportunities, accounts, and related cases. What is a recommended solution?
- A. Create an individual dashboard for each sales representative with opportunity, account, and case components.
- B. Create a dynamic dashboard and add filters for opportunities, accounts and cases.
- C. Create a dynamic dashboard and insure the sales manager has the "View My Team's Dashboard" permission.
- D. Create a dashboard and add filters for users, opportunities, accounts, and cases.
Answer: C
NEW QUESTION # 93
After setting up field history tracking on the Account object, the administrator for AW Computing wants to retrieve the field history data for analysis.
how should the administrator acquire this data?
- A. Use the Data export service in setup.
- B. Create a report of Accounts and export it to Excel.
- C. Query and export the Account History object using Data Loader.
- D. Create a list view of Account History and print using the Printable View action.
Answer: C
Explanation:
Explanation
Query and export the Account History object using Data Loader is how the administrator can acquire the field history data for analysis. Data Loader is a tool that allows administrators to import, export, insert, update, delete, or upsert records in Salesforce using CSV files. Data Loader can handle large data sets and complex data transformations. Data Loader can be used to query and export the Account History object, which stores the field history data for accounts, using SOQL statements.
NEW QUESTION # 94
System admin wants - when opportunity stage is change the amount field is incremented
- A. Use cross object formula
- B. Create workflow field update on opportunity
- C. Use rollup summary on account
- D. Create workflow field update on account
Answer: B
NEW QUESTION # 95
Sales management wants to enforce a process in which the name of an account is always included in the name of an opportunity. How can automation be used to help meet this requirement?
- A. Use an Apex trigger on the Account object that adds the account name to the opportunity name
- B. Use an approval process that routes newly created opportunities to management for data quality review
- C. Write a criteria-based workflow rule that updates the opportunity name concatenated with the account name
- D. Write a validation rule that updates the opportunity name with the account name using a cross-object formulac.
- E. Write a criteria-based workflow rule that updates the opportunity name concatenated with the account name
Answer: D
NEW QUESTION # 96
An administrator at Cloud Kicks has created and tested a screen-based lead qualification flow m a Ml sandbox environment and has deployed the flow to production.
Which two options would allow use of the flow after it has been deployed?
Choose 2 answers
- A. Enable Apex jobs in the user interface.
- B. Manually activate the inactive flow.
- C. Deactivate other versions of the flow.
- D. Deploy processes and flows as active.
Answer: C,D
NEW QUESTION # 97
At Cloud Kicks, the distributor account information is sensitive information. The administrator needs to make sure this information is unavailable to testers in the full sandbox.
What should the administrator recommend?
- A. Assign the users a new permission set.
- B. Refresh the sandbox.
- C. Use the data masking tool.
- D. Delete the sensitive information.
Answer: C
NEW QUESTION # 98
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