2022 Best CPUX-F Exam Preparation Material with New Dumps Questions
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NEW QUESTION 53
Fill in the blank:
Context of use description is a description of the users, goals, tasks, resources, and environments derived from observations, contextual interviews and_______.
Answer:
Explanation:
1. focus groups
NEW QUESTION 54
If a user's mental model of an interactive system is incomplete or contradictory,
- A. then the user will have to learn to easily use the interactive system.
- B. then the user cannot easily use the interactive system.
- C. then the user can still easily use the interactive system.
Answer: B
NEW QUESTION 55
What are dialogue principles?
- A. Dialogue principles and heuristics are general guidance for the design of the system architecture.
- B. Dialogue principles and heuristics are general guidance for the design of usable boot technologies.
- C. Dialogue principles and heuristics are general guidance for the design of usable programming interfaces
- D. Dialogue principles and heuristics are general guidance for the design of usable dialogues.
Answer: D
NEW QUESTION 56
Usability inspections are carried out by:
- A. Solely by user experience professionals
- B. Only by IT-professionals
- C. By those that decided the requirements
- D. By any participant ready for the task
- E. By either users or experienced professionals
- F. Solely by users themselfes
Answer: A
Explanation:
Explanation
Se side 44 i https://uxqb.org/wp-conten17uploads/documents/CPUX-F_EN_Curriculum-and-Glossary.pdf
NEW QUESTION 57
Which one of the following must be included in a human-centred design process?
- A. Involvement of users throughout the design process
- B. Analysis of competitors' products to understand potential pitfalls
- C. Regular demonstrations to users of the evolving interactive system
- D. An interest from management in innovation
- E. A clear commitment from management to usability and human-centred design
- F. Exact timelines for usability milestones so progress can be monitored
Answer: A
Explanation:
Explanation
Human-centred design is an approach to design that aims to make interactive systems more usable by focusing on the use of the interactive system and applying usability knowledge and methods. Human-centred design is based upon an explicit understanding of users, goals, tasks, resources and environments. Users are involved throughout the design. The design is driven and refined by usability evaluation. The process is iterative - that is, it continues until the user requirements are met. The design addresses the whole user experience (UX).
Human-centred design means planning for iterations, getting user feedback as early and as often as possible. It is perfectly acceptable to run through the iterations often with lightweight UX deliverables, for example in agile development.
An approach to design that aims to make interactive systems more usable by focusing on the use of the interactive system and applying human factors, ergonomics and usability knowledge and methods. Notes: 1.
The concept "human-centred design" is used instead of "user-centred design" to emphasise the need to consider additional stakeholders who may not be users. 2. Feedback from users through usability evaluation is a critical source of information in human-centred design.
NEW QUESTION 58
Which one best describes a "Pre-session interview?
- A. Shows a difficulty in using the user interface that affects the ability of the user to achieve their goals effectively, or efficiently, or with satisfaction.
- B. An activity in a usability test session where the usability test participant answers questions about their background and previous experience with the interactive system and related interactive systems.
- C. The first activity in an interview or a usability test session where the usability test participant is informed about the purpose of the interview or usability test and what their role and contribution will be
- D. Reports the results of a usability test, a usability inspection or a user survey
- E. An activity in a usability test session where the usability test participant answers questions about their user experience and general impression of the interactive system.
- F. Used as a measure of usability findings from a usability test to indicate the impact and criticality on the user experience and the consequences.
Answer: B
NEW QUESTION 59
Fill in the blank:
_________is a narrative text description of the procedure a specific user currently follows to complete one or more tasks.
Answer:
Explanation:
As-is scenario
NEW QUESTION 60
What are qualitative user requirements?
- A. Qualitative user requirements set measurable design on quantitative user requirements
- B. Qualitative user requirements set measurable goals for usability and user experience.
- C. Qualitative user requirements qualify the need for the user requirement in question
- D. Qualitative user requirements address the way in which the system is designed
- E. Qualitative user requirements address the way in which the interactive system is used to arrive at a user goal
- F. Qualitative user requirements provide a basis for the design of the interactive system and can be verified by evaluating the interactive system.
Answer: E,F
NEW QUESTION 61
Which three of the following components are part of the user interface of a car for the driver of the car?
- A. Number plate
- B. Accelerator
- C. Bumper
- D. Gear stick
- E. Rear-view mirror
- F. Brake disc
Answer: B,D,E
Explanation:
Explanation
User interface
All components of an interactive system (software or hardware) that provide information and controls for the user, to allow them to accomplish specific tasks with the interactive system.
Dialogue
An interaction between a user and an interactive system that consists of user actions (input) and responses from the interactive system (output) in order to achieve a goal.
Interactive system
A combination of hardware, software and services that users interact with in order to achieve specific goals.
Notes:
1. This includes, where appropriate, packaging, user documentation, on-line help, support and training.
2. Even systems that do not accept input from users are covered by this definition, for example destination boards in an airport or signs in a train station.
NEW QUESTION 62
Which two of the following statements are valid user requirements for a car rental website (as opposed to organisational requirements and market requirements)?
- A. The company logo must appear in the top left-hand corner of each web page
- B. The website must be at least as usable as those of the two main competitors
- C. Users must be able to cancel a reservation
- D. The website must have a help system
- E. The colour scheme of the website must reflect the standard colours of the company
- F. At least 80% of 25 users who use the website for the first time must be able to rent a car within 10 minutes
Answer: C,F
Explanation:
Explanation
Market requirement
A requirement for an interactive system based on marketing policy aimed at maximizing business opportunities, purchase and use.
Examples:
1. The website must be at least as usable as that of the two top competitors.
2. The colours used on the website must conform to the style guide.
Organisational requirement
An organisational rule that users have to follow when conducting their tasks.
User requirement
A requirement for use that provides the basis for design and evaluation of an interactive system to meet identified user needs.
Notes:
1. User requirements are derived from user needs.
2. A user requirement can be a qualitative user requirement or a quantitative user requirement.
3. Both qualitative and quantitative user requirements provide a basis for the design of the interactive system and can be verified by evaluating the interactive system. While qualitative user requirements address the way in which the interactive system is used to arrive at a user goal, quantitative user requirements set measurable goals for usability and user experience
NEW QUESTION 63
Fill in the blank;
A task is a set of activities undertaken in order to achieve a specific_____________.
Answer:
Explanation:
goal
NEW QUESTION 64
Which two of the following statements about user needs are correct?
- A. User needs for a user group may differ from user needs for another user group with the same context of use
- B. User needs are always expressed from the user's point of view
- C. User needs are used to write good error messages
- D. User needs are part of the information architecture
- E. User needs are always quantified
- F. User needs are identical to user goals
Answer: A
Explanation:
Explanation
The context of use is described in user group profiles and personas (who are the users), as-is scenarios (how do users currently do tasks), task models (details about what the tasks are) and user journey maps (how users interact with the interactive system and the organisation providing it).
A user group profile is a generalised description of a collection of users with the same or similar personal characteristics and context of use related to the interactive system.
A persona is a description of a fictitious but realistic user and what he or she intends to do when using the interactive system.
An as-is scenario is a narrative text description of the procedure a specific user currently follows to complete one or more tasks, A task model is a list of subtasks for each task which the user has to complete to reach their goals. Task models help the design team to design the right solution for each task. User journey maps provide an overview of the touchpoints where users interact with the interactive system and the organisation providing the interactive system. They help stakeholders and user experience professionals understand and optimise the user experience.
The main purpose of personas and as-is scenarios is to identify user needs and make it easier for designers, developers and other stakeholders to understand who the users are, what they do, what their obstacles are, and to facilitate discussions within the design team.
NEW QUESTION 65
Which three of the following guidelines are important for a successful contextual interview?
- A. The interview must not be contextual
- B. The interviewer must ask leading questions
- C. The interviewer must ask neutral questions
- D. The user is the master and the interviewer is the apprentice
- E. The interviewer is the master and the user is the apprentice
- F. The interview must be contextual
Answer: C,D,F
NEW QUESTION 66
The figure below shows the relationship between human-centred design activities according to ISO 9241 -210.
Which two errors does this drawing contain?
- A. The activity "Create prototypes" is missing
- B. The title "Specify the user requirements" should be "Specify the user requirements to meet the context of use"
- C. The activity "Management approves user requirements" is missing
- D. One of the grey, hatched arrows denoting iteration is missing
- E. The activity "Specify user-centred functions" is missing
- F. The title "Evaluate the designs against organisational requirements" should be "Evaluate the designs against user requirements"
Answer: D,F
NEW QUESTION 67
Fill in the blank:
Heuristics in user design is a generally recognised__________ that helps to achieve usability.
Answer:
Explanation:
rule of thum
Explanation
See page 38 in https://uxqb.org/wp-content/uploads/documents/CPUX-F_EN_Curriculum-and-Glossary.pdf
NEW QUESTION 68
Which one of the following terms best characterises the drawing below?
- A. Storyboard
- B. Design pattern
- C. Style guide
- D. Use scenario O
- E. Wireframe
- F. Persona
Answer: E
Explanation:
Explanation
The drawing cannot be a design pattern as suggested by answer A.
According to the Glossary, a design pattern "describes a design problem, a solution, and where this solution has been found to work". The question does not contain a description of a design problem.
NEW QUESTION 69
Which one of the terms below best characterises the following description?
Elena Montgomery, Human Resources Coordinator, Fluid Pharmaceuticals
Elena is 35 years old. She shares an apartment with her boyfriend of 4 years - they have no children. Her favourite pastimes are dancing tango and preparing wonderful tapas. She speaks conversational Spanish.
Elena spends most of her day processing forms that are needed to hire, transfer, or discharge employees in the Marketing department. If something is incomplete or unclear, she takes the time she needs to find the answer.
She is an expert in all relevant forms and procedures.
Elena's goals: Advance in HR, excellence through accuracy; helpfulness; do not fall behind.
- A. User group profile
- B. User group
- C. Persona
- D. Use scenario
- E. As-is scenario
- F. Prototype
Answer: C
Explanation:
Explanation
The context of use is described in user group profiles and personas (who are the users), as-is scenarios (how do users currently do tasks), task models (details about what the tasks are) and user journey maps (how users interact with the interactive system and the organisation providing it).
A user group profile is a generalised description of a collection of users with the same or similar personal characteristics and context of use related to the interactive system.
A persona is a description of a fictitious but realistic user and what he or she intends to do when using the interactive system.
An as-is scenario is a narrative text description of the procedure a specific user currently follows to complete one or more tasks, A task model is a list of subtasks for each task which the user has to complete to reach their goals. Task models help the design team to design the right solution for each task. User journey maps provide an overview of the touchpoints where users interact with the interactive system and the organisation providing the interactive system. They help stakeholders and user experience professionals understand and optimise the user experience.
A user group profile is a generalised description of a collection of users with the same or similar personal characteristics and context of use related to the interactive system.
A persona is a description of a fictitious but realistic user and what he or she intends to do when using the interactive system.
The main purpose of personas and as-is scenarios is to identify user needs and make it easier for designers, developers and other stakeholders to understand who the users are, what they do, what their obstacles are, and to facilitate discussions within the design team.
NEW QUESTION 70
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