NCSS-Contact Center Manager RIs6.0 I and M: 920-164 Exam
"NCSS-Contact Center Manager RIs6.0 I and M", also known as 920-164 exam, is a Nortel Certification. With the complete collection of questions and answers, PrepPDF has assembled to take you through 57 Q&As to your 920-164 Exam preparation. In the 920-164 exam resources, you will cover every field and category in NCSS Certification helping to ready you for your successful Nortel Certification.
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Nortel 920-164 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| System Overview and Architecture | 20% | - System architecture and interfaces - Contact Center Manager RIs6.0 components - Hardware and software requirements |
| Troubleshooting and Fault Resolution | 10% | - Common error conditions - Diagnostic tools and procedures - Fault isolation and resolution |
| Installation and Initialization | 25% | - Software installation procedures - Pre-installation planning - Post-installation configuration |
| Maintenance and Monitoring | 20% | - Routine maintenance tasks - Backup and restore procedures - System monitoring and logging |
| System Configuration and Administration | 25% | - Basic system setup - Database and license management - User and administrator accounts |
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