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HP HP2-B102 Exam Syllabus Topics:

HP Imaging and Printing Sales Fundamentals Sample Questions:

1. Why are up-selling and cross-selling beneficial to a channel partner?

A) They are the only processes that allow the partner multi-vendor sales versus single-vendor sales.
B) For every HP color printer sold using a cross-sell technique. HP provides an additional 10% discount on the hardware.
C) They allow the partner higher profits in combination with faster sales cycles.
D) They typically involve a higher value product leading to higher profits

2. Your client is concerned about replacing a personal printer that is used to print confidential information with an HP MFP that is available to other employees. Which feature can address this customer's concernsabout security?

A) private job
B) hard disk storage
C) individual mailboxes in the output tray
D) proof and print

3. What is likely to happen when a business customer begins using more color in the marketing documents that they send to customers?

A) increased response from customers
B) decreased response from customers
C) decreased costs of printing marketing documents
D) increased costs of mono printing

4. What is an advantage of a multifunction printer?

A) It can print faster than a single function printer can.
B) It uses fewer supplies than a single function printer does.
C) Once it has reached its monthly print volume, it automatically turns off to limit excess copy charges to the client.
D) It takes up less floor space than individual devices for faxing, scanning, printing, and copying.

5. A network manager is in charge of a fleet of 155 imaging and printing devices The manager wants to know which devices are used the most in order to optimize usage by redeploying the imaging and printing fleet. Which tool should the network manager use to find this information efficiently?

A) HP Embedded Webserver
B) HP Web Jetadmin
C) HP Universal Print Driver
D) HPOXP

Solutions: