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Apple OS X v10.8 Troubleshooting Sample Questions:

1. Jim purchased an application from the Mac App Store with his iMac at home and would now like to use it while traveling with his MacBook Pro. How can he easily accomplish this goal?

A) Open iTunes, click on "Purchased on the Mac App Store" in the Store section, then install the app.
B) He must purchase the application again on the Mac App Store to install on the MacBook Pro.
C) Sign in to his account in the Mac App Store, click Purchases, and then install the app.
D) Use Back to My Mac screen sharing to use the app on the iMac.

2. Your customer runs her small business on an iMac with OS X Mountain Lion. She would like to keep her data secure with FileVault 2, but is worried that she will have to share her administrator password with the rest of the staff. How should you address this concern?

A) Ask the customer to disable FileVault 2 when others wish to use the computer, then re-enable it when they are done.
B) This is a limitation of FileVault 2. The customer will have to share her password to use the feature.
C) The customer can give other user accounts the ability to unlock the disk in the Security & Privacy preferences when she enables FileVault 2.
D) The customer should enable the Automatic login feature in the User & Group preferences.

3. What should customers be aware of if they need to use Safari or reinstall OS X Mountain Lion when their Mac has been started from OS X Recovery?

A) A valid Apple ID is required to use Safari on OS X Recovery.
B) They must charge the Mac's battery to 100% before starting from OS X Recovery.
C) An internet connection is required to use Safari and reinstall OS X.
D) A Mac must have at least 4GB of memory to reinstall OS X Mountain Lion.

4. Which of the following is a supported destination for an OS X Mountain Lion installation?

A) a hard disk or SSD with the MBR partition scheme
B) a hard disk or SSD with the APM partition scheme
C) ahard disk or SSD without a partition scheme
D) a hard disk or SSD with the GUID partition scheme

5. Which of the following devices are supported to use AirPlay Mirroring in OS X Mountain Lion? Select Two:

A) Apple TV (3rd generation)
B) Apple TV (1st generation)
C) Game consoles with built in steaming media players
D) Apple TV (2nd generation)
E) Third Party streaming media players

Solutions: