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Scrum PAL-EBM Exam Syllabus Topics:

Scrum Professional Agile Leadership - Evidence Based Management (PAL-EBM) Sample Questions:

1. You developed and released a feature with the goal of improving your product's customer satisfaction rate. The resulting data shows that it does not have the intended impact and customer satisfaction remains unchanged.
Additionally, the data shows your users rarely use the feature at all. What do you do?
Response:

A) Improve the design of the feature and re-release it.
B) Remove the feature from the product and move on to the next highest priority feature.
C) Interview the users and observe the usage to understand why the feature is not being used.
D) Fix the UX so that it is easier to use and re-release it.

2. How can organizations benefit from creating and running experiments?
Response:

A) Experiments can help organizations test whether features are delivering value.
B) Experiments can help organizations test how effective an improvement is.
C) None of the above.
D) All of the above.
E) Experiments can help organizations validate assumptions.
F) Experiments can help organizations determine the feasibility of a goal.

3. Over a million customers use ABC company's product. ABC recently implemented and released a particular feature that they believed would be widely adopted by the users.
After gathering enough data from the test, it is concluded that the feature functions as intended however the usage rate was surprisingly low. What should ABC do?
Response:

A) Deem the new feature unsuccessful and proceed to implement the next feature.
B) Enlarge the sample size by extending the length of the original experiment.
C) Devise a new experiment to learn whether usability issues are causing the problem.

4. You have many customers on older releases who express frustration that they cannot adopt your latest releases as fast as you release them. At the same time, you are in a competitive market and you feel that you need to stay ahead of competitors.
With every new release, you are spread more thin because you also have to fix defects and make enhancements to older releases. What should you do in response?
(choose the best answer)
Response:

A) Slow down the release cycles so customers have more time to catch-up.
B) Add customer support staff to help customers with their upgrade challenges.
C) Pause developing new features to make upgrading easier and less risky.

5. Team A has a velocity of 50 with a Product Backlog of 170 points ordered by business value as perceived by stakeholders. Delivery is expected in 4 Sprints. Will this project deliver the anticipated impact?
(choose the best answer)
Response:

A) No.
B) We do not know.
C) Yes.
D) Maybe

Solutions: