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Salesforce Certified Platform Strategy Designer Sample Questions:

1. A cross disciplinary team is starting a new design initiative for Cloud Kicks, and the strategy designer is loading the effort.
What is one way to increase the team's psychological safety to encourage productive collaboration?

A) Ask everyone to share a personal experience.
B) Ask everyone to introduce themselves via title and greatest success
C) Ask everyone their expected level of project involvement.

2. A strategy designer at Cloud Kicks is working on a strategic vision for a new movement tracking app that integrates with their footwear.
Which approach should validate the market for this concept?

A) Recruit target users to test price points at which they would be willing to purchase the app.
B) Gather an team to ideas and craft that stretch the 's current
C) Meat with developers to estimate the effort required to deliver the proposed experience.

3. A strategy designer is hired to help service agents pool their shared knowledge, see the bigger picture, and understand what may be causing poor and disjointed support experiences, and where other pain points and opportunities may lie. Which method of co-design workshop should be used?

A) Ideation
B) Prototyping
C) Journey mapping

4. Cloud Kicks (CK) designs innovative footwear for site athletes. Manufacturing the footwear is possible but expensive.
What should CK focus testing efforts on to determine whether to produce at scale?

A) Desirability, viability, and feasibility
B) Competitive advantage, impact, and own ability
C) Novelty, privacy, and potential to go viral

5. The strategy designer at Cloud Kicks is using a How Might We statement to frame their design challenge.
What should they do to test their statement to ensure it successfully guides their design process?

A) Launch an online survey
B) Test the statement with end users.
C) Use rapid ideation with project team

Solutions: