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Microsoft 074-404 Exam Syllabus Topics:

SectionObjectives
Topic 1: Planning and Deploying Office Communications Server 2007 R2 Enterprise Voice- Enterprise Voice deployment planning
  • 1. Dial plan design and normalization rules
    • 2. PSTN connectivity options
      - OCS 2007 R2 architecture and components
      • 1. Integration with Active Directory
        • 2. Server roles and topology design
          Topic 2: Configuring Enterprise Voice Features- User and client voice configuration
          • 1. Enabling Enterprise Voice for users
            • 2. Client configuration and policies
              - Voice routing configuration
              • 1. PSTN gateways and mediation server configuration
                • 2. Routes, usages, and policies
                  Topic 3: Managing and Troubleshooting Voice Services- Troubleshooting voice issues
                  • 1. Call routing failures
                    • 2. Media quality and connectivity issues
                      - Monitoring and diagnostics
                      • 1. Logging and tracing tools
                        • 2. Call detail recording (CDR) analysis

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