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Exam MB-210: Microsoft Dynamics 365 Sales

Candidates for this exam are Microsoft Dynamics 365 functional consultants with sales expertise. Candidates are responsible for implementing solutions that support a sales life cycle so that it can run efficiently and effectively to meet revenue targets, business strategies, and company objectives.

Candidates are responsible for configuring and expanding the core functionality of leads, contacts, accounts, opportunities, and supporting entities to map to the sales processes in place at the organization. They identify opportunities to use Power Apps to develop unified experiences for all devices, Power Automate for application integration, business process flows, and other automation tools to construct an application that supports and accelerates the “lead to cash” journey.

Candidates must have strong business knowledge and should have first-person experience in one or more sales roles.

Part of the requirements for: Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate

Download exam skills outline

Reference: https://www.microsoft.com/en-us/learning/exam-mb-210.aspx

Microsoft Dynamics 365 Sales Exam Certification Details:

Schedule ExamPearson VUE
Duration120 mins
Number of Questions40-60
Exam Price$165 (USD)
Sample QuestionsMicrosoft Dynamics 365 Sales Sample Questions
Exam NameMicrosoft Certified - Dynamics 365 Sales Functional Consultant Associate
Passing Score700 / 1000
Exam CodeMB-210
Books / TrainingMB-210T01: Microsoft Dynamics 365 Sales

Related Certification Profile

The Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate is the certification that one can claim after passing MB-210 exam. The prime focus of this designation is on Dynamics 365 Sales and its related concepts. Thus, skills related to managing the leads, orders, and configuration product catalogs can be earned effortlessly. Besides this, it allows the learner to have a hold over Dynamics 365 Sales configuration expertise required as per the given ecosystem. Dynamics 365 solutions using Power Platform components are other earned acumen using this Microsoft MB-210 exam. Note that along with MB-210, one has to clear PL-200 test to earn this certificate. Overall, this certification helps a specialist to perform configuration and core sales entities easily.

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Microsoft MB-210 Exam Syllabus Topics:

TopicDetails

Perform configuration (25-30%)

Configure sales settings-configure sales territories and hierarchical sales territories
-configure auto number settings for cases, orders, and quotes
-configure business settings including business closures, currencies, and fiscal years
-configure sales security roles and access team templates
-create and manage sales collateral
Configure processes-configure duplicate detection rules
-configure record creation rules
-configure sales business process flows
-create and manage playbooks
Create and configure sales visualizations- configure template apps for Power BI
-configure sales dashboards
-design and create sales charts
-design sales Advanced Find, Power BI, FetchXML, and Kanban reports, views, and visualizations

Manage core sales tables (45-50%)

Create and manage accounts and contacts-create and manage accounts
-create and manage contacts
-create and manage activities
Create and manage leads-create and search for leads
-convert activities to leads
-perform lead qualification
Create and manage opportunities-manage opportunities
-track stakeholders, sales team members, and competitors
-add product line items to opportunities
-customize the Opportunity Close form
Create and manage sales order processes-add quotes to opportunities
-edit quotes in various stages
-manage revisions to quotes
-send quotes to customers
-convert quotes to orders
-manage orders
-manage invoices
Create and manage products and product catalogs-create and manage products, product bundles, and product families
-create and managepricing lists
-create and manage discount lists
- create and manage unit groups

Configure additional tools and services (20-25%)

Configure integration with external sales applications- implement Relationship Sales
-describe use cases for Customer Insights
-implement Power BI template apps
Create and manage goals and forecasts-configure and use forecasts
-configure and use goals
Implement Sales Insights-configure standard Sales Insights features
- configure premium features including Notes Analysis, Who Knows Whom, and Conversation Intelligence
-implement Sales Accelerator
-implement premium forecasting
-configure predictive scoring models

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