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CompTIA EK0-002 Exam Syllabus Topics:

SectionObjectives
Topic 1: Security and Risk Management- Protecting e-business environments
  • 1. Privacy and risk management
  • 2. Encryption and secure transactions
  • 3. Authentication and authorization
Topic 2: Planning and Strategy- Developing an e-business strategy
  • 1. Market analysis
  • 2. Business objectives
  • 3. Competitive positioning
Topic 3: Online Operations and Customer Management- Managing online business processes
  • 1. Electronic payments
  • 2. Order fulfillment and support
  • 3. Customer relationship management
Topic 4: Technology Infrastructure- Supporting technologies
  • 1. Networking fundamentals
  • 2. Databases and integration
  • 3. Web servers and hosting
Topic 5: E-business Fundamentals- Understanding e-business concepts
  • 1. Internet technologies and terminology
  • 2. Benefits and challenges of e-business
  • 3. Business models for e-commerce
Topic 6: Legal and Ethical Issues- Compliance considerations
  • 1. Consumer protection
  • 2. Intellectual property
  • 3. Regulatory and ethical requirements

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