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CompTIA A+ Recertification Exam for Continuing Education Sample Questions:

1. A company is concerned about users tailgating into restricted areas. In order to prevent unauthorized users from following others, which of the following should be implemented?

A) CCTV
B) Biometric locks
C) Mantraps
D) Badge readers

2. A customer is experiencing issues with email and calls the help desk. The technician determines it would help clarify the issue if the customer agrees to share their desktop.
Prior to establishing a Remote Desktop Assistance connection with a customer, a technician should ask the customer to:

A) capture a screen-shot of the error message.
B) reboot the computer and log back in.
C) take steps to reproduce the error.
D) close any items of a personal nature.

3. Joe, a technician, is preparing to replace a laptop screen. This laptop has a touch screen to support Windows 8.1 in order to use the Metro tiles. Which of the following is the FIRST step the technician should perform?

A) Refer to the manufacturer's documentation
B) Document and label each cable and screw location
C) Remove the laptop bezel
D) Organize the replacement parts

4. Which of the following file formats does Android use for application installation?

A) .ipa
B) .sdk
C) .apk
D) .api
E) .exe

5. Wearable fitness tracking devices use which of the following technologies to determine user activity levels?

A) Accelerometer
B) Digitizer
C) Inverter
D) Gyroscope

Solutions: