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Cisco Operational Foundations for Cisco Service Provider Core Networks Sample Questions:

1. According to Cisco leading practices, which four benefits can be realized from a reactive review of trouble tickets? (Choose four.)

A) identification of a problem in a particular hardware platform or line card
B) identification of recurring issues that may indicate a problem
C) identification of a skills deficit or training need for one or more members of the staff
D) identification of opportunities for improvement in the change management process
E) identification of excessive complaints from particular groups or individuals
F) identification of a bug in a specific release of software
G) justification for budget to add headcount so this task can be performed proactively

2. Which method of traffic analysis allows you to consider the effect of growth and failures on the existing network?

A) service take-up trend analysis
B) traffic trend analysis
C) modeling the network
D) NetFlow analysis

3. According to the ITIL@ v3 framework, why is application profiling critical?

A) It is good to know what applications are running on the network.
B) It will help identify unused or outdated applications.
C) It will give everyone an opportunity to know the application.
D) It will give everyone an opportunity to understand how the application will behave on the network.

4. What do you call a process that collects and compiles a series of measurements, taken at regular intervals that are representative of a current status and health of the network?

A) SNMP monitoring
B) trend analysis
C) baselining
D) exception reporting

5. Which four criteria determine when to escalate an incident to a vendor? (Choose four.)

A) escalation procedures
B) severity of incident
C) support agreement with vendor
D) applicable service level agreements
E) personal relationships with vendors
F) CIO request from Fortune 500 company with no SLA

Solutions: