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Cisco Applying Cisco Specialized Business Value Analysis Sample Questions:

1. Which reason would be appropriate to disqualify a solution from being included in your recommendations?

A) The cost and benefits can only be estimated within a 20% range of accuracy
B) The solution's core product will be discontinued before the customer's purchasing timeframe
C) The solution includes new products which the customer previously did not have interest in purchasing
D) The features for a new release of the solution's main product are not yet finalized

2. Which is an example of 'solution benefits described in business terms'?

A) IT staff can be redeployed to projects delayed due to resource constraints
B) By using remote experts during selling, the customer can add $10M to quarterly revenue
C) A network upgrade can reduce outages by 10-15%
D) A new security policy can reduce risk of a cyber attack on the company's network infrastructure

3. Which is the Cisco recommended technique for verifying the 'as-is' state of the business?

A) Discussing the Business Model Canvas
B) Modeling high volume parts of the customer's business process
C) Presenting the root cause analysis of a customer problem
D) Using "The five whys" questioning approach

4. Which tool should you use to identify the benefits from possible solutions?

A) Stakeholder map
B) Cause and effect benefit model
C) Business Motivation Model
D) Root cause analysis

5. What should your next step be once you have completed defining your recommended solution?

A) Conduct business requirements analysis
B) Develop business case
C) Present to the relevant stakeholders for buy-in
D) Measure benefits realization

Solutions: