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Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. A customer wants to implement the Avaya IP Office solution. They have five analog lines and would like implement a basic four-port voicemail with an Auto Attendant. They would like to use one-X Portal for five users. What is the minimum number of servers they will need to accomplish this?

A) 4
B) 2
C) 1
D) 3

2. A customer uses a call accounting system and account codes in the IP Office to keep track of billable spent with their clients when on the telephone. They want to have the IP Office automatically associate the account code when calls are made to or from their clients.

A) Enable Forced Account Code on the Incoming Call Rout created for the client CLI.
B) Add the Client CLI information to the Incoming Call Route.
C) Add the ClI information to the Account Code.
D) Enable CLI tracking

3. Which IP office application can be installed on the same server as CCR?

A) IP Office Voicemail Pro up to 20 voicemail ports
B) IP Office Administration Suite
C) IP Office Voicemail Pro up to 16 voicemail ports
D) one-X Portal

4. An existing IP Office customer currently has an IP500 with 14 analog trunks, thirty 2420 digital stations and 16 fax machines connected to their IP Office. They have purchased a 24/30 channel ISDN line from their provider to upgrade the trunk capacity of the system. What must be added to the IP Office to make this work?

A) PRI-UNI Expansion Card
B) VCM32
C) ATM16 Expansion Module
D) PR124/PR130 or PRI-U Expansion Card

5. Which two are required for IP Office to support a SIP IP hard telephone? (Choose two.)

A) User and SIP extension in IP Office
B) Set user profiles to Virtual
C) Advanced System license
D) Available VCM resource
E) User profile set to Teleworker

Solutions: