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ISQI CTFL-UT Exam Syllabus Topics:

ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:

Question 1

Your project manager asked you for your advice. A recent project failed because the users were not satisfied with the final product, although your project manager claimed that she followed the human-centered design process. She interviewed users at the start of the project, created a first prototype and evaluated that prototype.
Which part of the human-centered design process did she miss?

A. The "analyze"-part
B. The "evaluate"-part
C. The "design"-part
D. The "iterate"-part

Question 2

You're conducting a user survey and you have reached the third stage, selecting an appropriate questionnaire.
You have decided to use a standardized questionnaire as you want to benchmark against previous usability measurements.
Which of the following user questionnaires allow benchmarking against previous usability measurements?
i. SUS
ii. SUMI
iii. WAMMI

A. i & ii are true, iii is false
B. ii & iii are true, i is false
C. i, ii and iii are true
D. i is true, ii & iii are false

Question 3

Usability reviews aim to identify potential usability problems based on certain criteria. Which of the following is a reasonable criterion for a usability review?

A. Functional requirements
B. Statutory Code of Practice
C. Usability standards
D. Opinion of the management

Question 4

How can the approach for conducting user surveys be summarized best?

A. Write survey plan, interview users and stakeholders, select questionnaire, deploy questionnaire, analyze, communicate
B. Write survey plan, write schedule, select questionnaire, recruit users, analyze, communicate
C. Write survey plan, write schedule, select questionnaire, recruit users, remind users, communicate
D. Write survey plan, interview users and stakeholders, select questionnaire, recruit users, remind users, communicate

Solutions: